Our Policy
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Our Policy
Commitment to Quality Education Connections
At Brightly Education, we are dedicated to ensuring that every connection between parents and tuition centers is built on trust, transparency, and educational excellence. Our goal is to create a secure, efficient, and reliable platform that simplifies the process of finding and managing quality tuition services across Singapore.
Data Privacy and Confidentiality
We understand the importance of privacy for both parents and tuition centers.
All personal information, including student details, class preferences, and payment data, is securely encrypted and stored in compliance with applicable privacy laws.
Brightly Education strictly prohibits the sharing, selling, or unauthorized disclosure of any user information to third parties.
Platform Usage Policy
Our platform is designed to make the tuition selection process simple and trustworthy.
Parents are encouraged to provide accurate details when searching or booking classes, and tuition centers must maintain transparency in their listings, schedules, and fees.
Any misuse of the platform — such as false advertising, misleading information, or unethical practices — may result in suspension or permanent removal from our network.
Tuition Center Standards and Accountability
All registered tuition centers on Brightly Education are expected to maintain a high level of professionalism and educational quality.
Centers must ensure that the information they provide — such as teacher credentials, class structures, and pricing — is accurate and up to date.
We conduct regular quality checks to ensure that parents and students receive reliable, consistent, and effective educational support.
Secure Payments and Transactions
To make the tuition experience seamless, all financial transactions are processed through secure and verified payment gateways.
Our system ensures full data protection and transparency during every booking and payment process.
Brightly Education does not store sensitive payment details beyond what is necessary for transaction verification.
Fair Communication and Dispute Handling
We encourage open and respectful communication between parents and tuition centers.
In case of any disagreement or issue regarding classes, payments, or schedules, our support team will mediate and assist in resolving the matter fairly and professionally.
Continuous Platform Improvement
Brightly Education is constantly improving its features to make tuition management easier for both parents and centers.
We regularly update our system and policies based on user feedback, educational trends, and technological advancements to ensure an optimal experience for all users.
Contact Us
For questions or clarifications regarding our policy, data usage, or service process, please reach out to our support team at:
- 202-555-0188
- brightlytutorzone@gmail.com
- 2360 Hood Avenue, San Diego, CA, 92123